Effective Date: February 16, 2024
At Digital Sharkz, we’re committed to your satisfaction. If you’re not completely happy with your purchase, we understand that you may need to return it. This policy outlines the clear and transparent process for returns and refunds.
Returning Your Purchase:
- Timeframe: You have 7 days from the date of purchase to initiate a return request. Don’t hesitate to act quickly to ensure eligibility.
- Proof of Purchase: Please make sure you have the original receipt or proof of purchase readily available, as it’s essential for processing your return request.
- Refunds for All: Whether you snagged a deal on a sale item or purchased at full price, we offer full refunds for all eligible returns.
What’s Not Eligible for Returns:
- Exchanges: While we can’t facilitate direct exchanges for new products, we encourage you to explore our diverse offerings to find something that better suits your needs.
- Digital Products: Due to the nature of downloadable content, digital products like courses and ebooks are not eligible for return or refund.
Requesting a Refund:
- Time is of the Essence: Remember, you have 7 days from your purchase date. Contact us promptly through our dedicated ‘Contact’ page: https://digitalsharkz.in/contact/.
- Provide Essential Details: To expedite your request, please include your order number and a brief explanation for the return in your message.
- We’re Here to Help: Our friendly customer service team will review your request and provide you with clear instructions on how to proceed with your return.
Additional Information:
- Digital Product Disclaimer: As mentioned previously, due to the inherent nature of digital products, they are not subject to returns or refunds.
- Shipping Costs: Please note that shipping costs associated with your purchase are non-refundable.
Your Satisfaction is Our Priority:
We strive to make your experience with Digital Sharkz positive and hassle-free. If you have any questions about our Return & Refund Policy or encounter any issues during the process, please don’t hesitate to reach out to our customer service team through the ‘Contact’ page. We’re here to assist you in any way we can.